Faq Questions

Explore Your Questions.

faq thumb bot found faq thumb bot found

You can open an account online by registering on our website or mobile app. Complete the KYC verification with your ID and proof of address, and your account will be activated within minutes.

We offer a variety of accounts including savings accounts, fixed deposits (FDR), deposit pension schemes (DPS), and business accounts to suit your personal and professional needs

Deposits and withdrawals are simple and secure. You can fund your account via bank transfer, card payments, or mobile money. Withdrawals can be made to your own bank or other banks.

Yes! Astrax Bank supports secure wire transfers and bank-to-bank transfers, allowing you to send money locally or internationally with ease.

Absolutely. We use advanced encryption, secure authentication, and strict internal policies to protect your personal and financial information at all times.

Yes! You can earn through our Referral Program by inviting friends and family to join Astrax Bank. Additionally, you can grow your funds with savings accounts, fixed deposits (FDR), or deposit pension schemes (DPS) that offer competitive interest rates, helping your money work for you.

faq shape not found
Why Choose Us

Explore Why You Will Choose Us.

We are Fast

At Astrax Bank, we value your time. That’s why our services are designed for speed — from instant account registration and quick KYC verification to fast deposits, withdrawals, and transfers. Whether you’re paying bills, sending money, or applying for a loan, we make sure every process is completed in just a few clicks, so you can focus on what matters most

Easy to Use

Astrax Bank is built with simplicity in mind. Our platform is user-friendly, with clear navigation and step-by-step processes that make banking effortless. Whether you’re depositing, transferring, or paying bills, everything is just a few taps away — no complexity, no confusion

Extra-Secure Transactions

Your safety comes first at Astrax Bank. Every transaction is protected with advanced encryption, multi-layer authentication, and real-time monitoring to keep your money secure. Whether you’re transferring funds, paying bills, or making deposits, you can bank with confidence knowing your transactions are fully safeguarded

Live customer support when you need it

At Astrax Bank, we’re always here for you. Our dedicated support team is available to assist you in real time whenever you need help. Whether it’s a question about your account, a transaction issue, or guidance on our services, you can count on quick, friendly, and reliable support — anytime, anywhere

thumb not found
triangle shape not found